Manage Your Subscription
Take control of your Wellness Revelation Rituality Collagen subscriptions with Subi! Click the link below to easily manage your orders
Everything you need to know about subscriptions
Subscription FAQ's
How can I manage my subscription?
You can easily manage your subscription through the Subi customer portal. Simply log in using your email address, where you can update your details, change your delivery schedule, or cancel your subscription at any time.
How can I start a subscription?
Starting a subscription is simple! Just choose your preferred Rituality Collagen product, select the subscription and complete your purchase. You'll automatically receive your chosen product at the selected frequency—no need to reorder!
What are the payment options?
We accept all major credit and debit cards, as well as other secure payment methods. Your subscription will be billed automatically based on your selected delivery frequency
Will I receive email notifications about my subscription?
Yes! You'll receive an email confirmation when you subscribe, as well as reminders before each renewal. We'll also notify you if there's an issue with your payment or if any changes are made to your subscription.
When should I expect my order?
Your first order will be processed as soon as your subscription is confirmed. Subsequent orders will be shipped according to your selected subscription frequency. You'll receive a tracking link once your order is dispatched.
How can I cancel my subscription?
You can cancel your subscription at any time through the Subi customer portal. Simply log in, navigate to your subscription settings, and select "Cancel." You won’t be charged for any future orders once cancellation is confirmed.
Can I pause or skip a delivery?
Yes! If you don’t need your next order, you can pause or skip a delivery in your customer portal. This ensures you only receive products when you need them.
How do I update my payment details?
To update your payment method, log into your customer portal and navigate to the payment settings. Enter your new payment details, and they’ll be applied to your next billing cycle.
Can I change the frequency of my subscription?
Absolutely! You can adjust how often you receive your Rituality Collagen subscription by logging into your customer portal and selecting a new delivery frequency.
Is there a discount for subscribing?
Yes! Subscribing saves you money compared to one-time purchases. Check our product page for the latest subscription discounts.
Can I change my delivery address?
Yes! You can update your delivery address anytime through the customer portal before your next order is processed.
How do I track my subscription orders?
Once your order is dispatched, you’ll receive a shipping confirmation email with a tracking link so you can monitor your delivery.
Still have questions? No worries – we're here to help! Fill in the form below, and our team will get back to you as soon as possible. Whether it’s about your subscription, orders, or anything else, we’ve got you covered!